Our Vision, Mission & Philosophy of Care

Moorehall Healthcare is a leading provider of residential and community based services in the North East.

Our Vision

Our vision is that residents and service users have an opportunity to live a happy and fulfilled life in a homely and safe environment.

Our Mission

At Moorehall Healthcare, we

  • Are committed to providing high quality safe services.
  • Endeavour to improve the quality of life of service users and to help them live their lives to the full.
  • Are determined to preserve the dignity, individuality and privacy of our service users and do this in a manner that is sensitive to their ever-changing needs.
  • Provide an environment in which service users and staff are valued and are allowed to thrive.
  • Aim to provide care that is non-discriminatory, treating people with respect, regardless of age, sex, race or religious belief. We acknowledge the right to worship in their own faith and assistance will be given to make sure this is possible.

Our Philosophy of Care

First and foremost, we aim to provide an environment that people can regard as home. Through our committed and professional staff, we are focused on making sure all clients are cared for in a safe, warm, secure and caring environment based on the principles of home.

Home is where the heart is and it is this sense of home that we strive to create for residents and service users. With the support of families and friends, we provide care that is always appropriate to peoples needs, is of the highest standard and is tailored to meet individuals’ specific wishes.

We welcome visitors so please stop by and visit us anytime - no appointment needed. Alternatively, visit our Services page to find out more about how we can help you and your family.